GDPR
GDPR Information
This page provides additional information for users in the European Economic Area and the UK regarding data protection rights and processing.
1) Controller
The data controller for processing described on this website is:
2) Categories of data
- Identification and contact data (name, email, phone optional).
- Inquiry content (subject, message text, role context you provide).
- Technical and usage data (basic logs, performance signals where enabled).
3) Purposes and lawful bases
Depending on context, we process personal data under one or more lawful bases:
- Consent — when you submit a form and accept processing terms.
- Steps prior to a contract — when responding to requests about services.
- Legitimate interests — maintaining and securing the site; basic performance improvements.
- Legal obligation — where applicable requests or recordkeeping requirements apply.
More detail is provided in the Privacy Policy.
4) Data subject rights
You may have the right to:
- Access your personal data and receive information about processing.
- Rectify inaccurate data.
- Request erasure in certain circumstances.
- Restrict processing in certain circumstances.
- Object to processing based on legitimate interests.
- Data portability where processing is based on consent or contract and carried out by automated means.
- Withdraw consent at any time (this does not affect past processing).
To make a request, contact us using the details on this page. We may verify identity before responding.
5) International transfers
OrbiHub operates in Japan. If you contact us from the EEA/UK, your data may be processed in Japan or other jurisdictions where our service providers operate. We apply reasonable safeguards appropriate for the transfer context.
6) Complaints
If you believe your rights have been infringed, you may contact us first so we can review. Depending on your location, you may also have the right to lodge a complaint with a supervisory authority.
Short actions
Reminder
For quickest handling, describe your request clearly and use the same email address you previously used to contact us.